Shipping and Delivery Policy

Dispatch Timeline

  • All clothing products are dispatched within 2 to 4 working days, depending on the norms of the courier company or post office.

  • Orders placed on national holidays and Sundays will be processed the next business day.

  • International orders are dispatched within 2 to 14 working days. If an order contains multiple products with varying timelines, the entire shipment will be dispatched together.

  • Working days are Monday through Friday, excluding weekends.

Tracking Details

  • Once your order is dispatched, tracking details will be sent to your registered email address, phone number, and displayed on your Thevanyas account.

  • If you do not see the email, please check your junk/spam folders or contact us at support@thevanyas.com.

Delivery Timelines

  • Domestic Orders: Delivery time across India is 8 to 15 working days, depending on the delivery location.

  • International Orders: Delivery time is 15 to 25 working days, depending on the country location.

    • Please note that customs and import duties, if applicable, must be borne by the customer at the time of delivery.

Reverse Pickup for Returns

  • We offer reverse pickup for eligible item returns within India.

  • Reverse pickup may not be available for certain addresses. In such cases, customers will need to ship the product back to us at their own cost and risk.

  • Reverse pickup service is not available for international orders.

Worldwide Shipping

  • Yes, we ship worldwide. For international shipping inquiries, please WhatsApp us at +91-9205542321 or email us at info@thevanyas.com.

Shipping Charges

  • Domestic Shipping:

    • Free for orders above Rs. 1299.

    • For orders below Rs. 1299, a flat shipping fee of Rs. 150 is charged for both COD and prepaid orders.

  • International Shipping:

    • For shipping charges, please contact us via email at info@thevanyas.com or WhatsApp at +91-9205542321.

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