Shipping and Delivery Policy
Dispatch Timeline
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All clothing products are dispatched within 2 to 4 working days, depending on the norms of the courier company or post office.
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Orders placed on national holidays and Sundays will be processed the next business day.
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International orders are dispatched within 2 to 14 working days. If an order contains multiple products with varying timelines, the entire shipment will be dispatched together.
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Working days are Monday through Friday, excluding weekends.
Tracking Details
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Once your order is dispatched, tracking details will be sent to your registered email address, phone number, and displayed on your Thevanyas account.
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If you do not see the email, please check your junk/spam folders or contact us at support@thevanyas.com.
Delivery Timelines
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Domestic Orders: Delivery time across India is 8 to 15 working days, depending on the delivery location.
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International Orders: Delivery time is 15 to 25 working days, depending on the country location.
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Please note that customs and import duties, if applicable, must be borne by the customer at the time of delivery.
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Reverse Pickup for Returns
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We offer reverse pickup for eligible item returns within India.
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Reverse pickup may not be available for certain addresses. In such cases, customers will need to ship the product back to us at their own cost and risk.
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Reverse pickup service is not available for international orders.
Worldwide Shipping
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Yes, we ship worldwide. For international shipping inquiries, please WhatsApp us at +91-9205542321 or email us at info@thevanyas.com.
Shipping Charges
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Domestic Shipping:
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Free for orders above Rs. 1299.
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For orders below Rs. 1299, a flat shipping fee of Rs. 150 is charged for both COD and prepaid orders.
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International Shipping:
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For shipping charges, please contact us via email at info@thevanyas.com or WhatsApp at +91-9205542321.
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